Christian Coaching - Resolving Conflict in a Nutshell

Published: 04th February 2007
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Problems happens. It starts with the conflict of pulling the covers off and stepping out of bed. So far so good. You shower, eat, drive to work, then something happens. (You knew it would, right?)

Trouble can come from any direction. A misplaced file causes a person to miss a deadline. A salesperson (maybe even you!) promises more than your business could deliver. A prospect finds a defect in one of your products that needs repairing right away.

We all know that missed deadlines are going to occur in life. problems that strain relations between you and your friends. problems that can cause resentment and mistrust to build. Will this mean the end of a once profitable relationship?

Not necessarily, when fractures rise between you and a customer, it may be time for a difficult conversation. It is time to get authentic and address the difficulty that is causing trouble. But how do you keep a difficult conversation from becoming a full-scale argument that permanently damages relations with your customer?


Here are 4 tips to get you through the ugly interactions that can make or break your relationships. Conflict triggers or your hot buttons as they are called, are the emotional responses set off by the words or actions of others during arguments. You feel blocked during conflict when you think the other person's talk or actions as threatening to your being in some way. Common blockers include real or perceived attacks to your character, virtue, privilege, and sense of being included.

Your hot buttons can trip you up in difficulty because they cause you to misconstrue, switch off, castigate, or beat yourself up. They also trigger a set of emotional actions that may lead to escalation.

When you are set off, your brain may encounter what is called a neural hijacking. The brain concludes a threat, announces an calamity and moves into engagement. This taking over occurs so quickly that the conscious, thinking portion of the brain does not yet fully comprehend what is happening.


So, you are slugging it out. While saying she presses my buttons suggests it is the other persons job to knock it off, only you can manage your own sparks. Everyone's trap is a little different, so what sets off me may not trigger you. This is why charging others for trapping you is not very effective. You squander time expecting them to change what they are doing, when only you can change your own reactions.

How do you avoid a ploy instead of playing the blame game? Here are some effective key points for acknowledging, noticing, and monitoring conflict sparks. Begin with looking your motives. Keeping your calm and in control during argument is in a large part dependent upon the reflective work you do when you are not in difficult conversation.

Learn what sparks you and why you are set off. Get down to the source. A coach is an excellent resource to walk you through the process. Ignoring your part is like building a house in sand. Train yourself conflict options. Once you are less intense situations. You probably would not take Introduction to Astrophysics and then offer your services as an expert. By putting into practice when the critical disputes arise, you will be better able to stay balanced and access your good skills.

In the beginning of the foray, step back. Assess your feelings, reactions and tone of voice. A red face, sweating, normally takes for your internal flooding to ebb.

Do not allow venting as a prevailing pattern. While it is a common position that venting makes people feel better and aids getting the emotional noise out of the way, research suggests that if you use this approach repeatedly, the opposite effect occurs. While it may take it away in the moment, venting anger as your regular method may make you more angry and push your body and brain into a more intense state of anxiety or rage.

God's Word tells us in Proverbs 26:4,5 says, the fool must be answered but not in a foolish manner. Observation and review shows that anger is a issue for every Christian. Sinful anger constitutes roughly 90 percent of all counseling issues . While it is not wrong to act in anger since the design of the emotion is to motivate. It is wrong if it is not used properly. It must be used to honor God. After all, anger is a powerful motivator that God built into his people for the purpose of moving him to Biblical action. Rage and anger are two different emotions. Anger is proper in communication of feelings in reaction to someones behavior. Jesus got angry. Mark reminds us that Jesus rebuked the Pharisees in anger (3:5). John tells us of Jesus driving out the moneychangers from the house of God (2:17). God, Himself is angry with the wicked everyday (Psalm 7:11).

To presuppose anger as wrong without qualification constitutes a reckless and immature use of scripture. Our emotional make up is from God. All of our emotions when used in love are blessed. Emotions become sinful when we fail to express them in harmony with Biblical limitations and structures. God's Word also teaches us to be angry AND sin not! Righteous anger can become unrighteous anger in two ways. By the venting anger and by the internalization of anger. That is by blowing up and clamming up. The scriptural way to handle anger is to focus it on the circumstance not toward the person. Deal with it quickly, and restore the relationship. Putting the other before yourself.

Michael Young M.Ed. Coach/Counselor. Michael has written and published articles and books on mastering time, perspective of money, improving relationships. To talk with Michael Click here Christian Life Coaching Life Coaching - Complimentary Session Click here Life Coaching Session

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